Wouldn’t it be great to not only know where everything is, but to know how to best allocate those resources, cutting out unnecessary spending? Wouldn’t it also be nice to put in a request for a new laptop and have an automated process that easily allows you to get approval instead of chasing them down to ask? Better yet, how about setting a reminder to update your software license?
IT asset management is a powerful aspect of IT service management (ITSM). The visibility that you can gain from such a tool will not only empower you, but empower your organization as a whole. You’ll be able to make informed decisions on virtually everything, from what software needs to be updated to what device purchase requests need to be approved so that your new employees have what they need — and a heck of a lot more.