Recent research shows that 75% of organisations are using software-as-a-service (SaaS) applications.
Software as a Service (SaaS) products use a subscription model that typically requires a one to three year commitment. Customers are invoiced, usually on a monthly basis
Cloud based help desk software lets you automate the management of your IT support, customer support, and IT assets.
Software as a service (SaaS) is nothing new. But what is new is the number of major professional software vendors that are going down this path.
My ZDNet colleagues Ed Bott and David Gewirtz are both fed up with Microsoft over software licensing issues, albeit for different reasons.
I’ve talked to several companies over the past few weeks who believe that their software license management problems will disappear with the move…