The old adage ‘if you can’t measure it, you can’t manage it’, has never been more true than with regard to IT asset management (ITAM). The implications of not being able to accurately measure what hardware and software you have installed extend far beyond basic ITAM disciplines and into your capability to defend against a software audit as well as optimize your software licensing to reduce costs going forward.
So, what are the issues organizations typically face with regard to asset identification that prevent them properly managing what they have?
Getting the right ITAM tool
The first concerns the use of inventory tools. Most organizations quickly come to realize that manual discovery and inventory is simply not feasible. This is because it simply takes too long to do and as a result the information collected is immediately out of date. So the first thing that your tool should be is real-time.