I’ve written about ITAM adoption before and I’m sure I’ll continue to do so for many years to come. That, for many companies, IT asset management (ITAM) – including software asset management (SAM) – has long been on the enterprise-IT to-do-list, but for many reasons it has never risen high enough up to gain real traction in terms of attention and investment. ITAM has been, and continues to be, the poor relation to corporate IT service management (ITSM) activities.
Every year I think that corporate IT organizations will finally wake up to the fact that they’re wasting a significant amount of their IT funding each year on:
- New hardware and software procurement when they don’t actually need to
- Support and maintenance fees for more assets than they actually need/use (or for “shelf-ware”)
- Internally-supporting and hosting, and paying maintenance on assets that should have been decommissioned