Please join Enterprise Management Associates (EMA) and Hewlett-Packard as we discuss the future of IT Service Management (ITSM) based on research recently conducted by EMA.
Future ITSM trends covered include:
– Oirganzational dynamics
– Functional priorities
– Managing change
– Service catalog
– Self-service
– Move to agile
– Related best practices.
We will also look at how these trends interact and impact overall ITSM initiative success.
Attendees will also receive a complimentary copy of the written report.
When: 23rd July
Where: Webinar
SOURCE: informationweek.com
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