With over 15 years experience, he considers digital publishing, digital engagement, marketing and advertising (all media), digital video production, creative design and more recently social media development as his core knowledge and where a lot of his experience lays.
He has very strong business ethics, built on transparency and trust and equally as important, he enjoys close working relationships with all clients.
Information Technology, or “IT” as we’ve come to know and love, has been an integral part of businesses since the days of computers consuming entire rooms. But, the transition that occurred from decades ago and the days of those huge computers to, most recently,...
It’s the year that your company’s customer self-service portal project is finally set to get underway. Then the news comes in from the CFO’s office: Everybody can expect midyear budget cuts. The portal project suddenly looks like a nice idea that will need to be moved...
Now that you've purchased an IT asset management system, it's time to begin the heavy lifting. Keeping track of your devices, licenses, infrastructure, and help desk tickets isn't just a plug-and-play process. You'll need to establish a system that records and...
Once they have it in place they’ll have rock-solid change control, a strong basis for IT project planning, and a clear path for disaster recovery efforts. And the thing is, that’s all true… in theory. But most of the time it just doesn’t play out that way. In fact,...
The Linux Foundation has released a new course for developers looking at licensing compliance. The course is called Open Source Compliance Basics for Developers (LFC191), is free and is self-paced. Importantly this is not just a course for developers and is something...
As you all know, I’ve spent a lot of time in the Oracle licensing and contracting world. I’ve been looking at Oracle contracts (for Oracle and our clients) for over 20 years! I’ve seen them all. The Oracle ULA(Unlimited License Agreement) is one of Oracle’s most...
For most people outside of IT, clouds are those things up in the sky, but even within technology, the cloud can mean many things to many people. In essence, the cloud is a collection of servers that organisations can connect to via the internet to access software,...
Most organizations, especially in IT, are good at establishing metrics and key performance indicators to report on their performance. Unfortunately, most organizations don’t fully appreciate how detrimental it can be to select the wrong metrics. How not to Measure...
SQL Server 2005 reaches its end-of-life milestone on April 12, the day on which Microsoft ceases support for the database. While most public-sector organizations have already migrated critical systems to newer versions of SQL Server, some siloed departments have yet...
The majority of existing SAP customers estimate that they are “possibly” to “very probably” exposed to financial risk in relation to SAP indirect use claims. This is one of the key findings of a recent survey conducted amongst SAP customers and members of the...
HEAT Software, a leading provider of Cloud Service Management and Unified Endpoint Management (UEM) software solutions, today announced a significant extension to its UEM solution portfolio with the release and rebranding of HEATLANrev. HEAT UEM is a cross-platform...
2016 clearly is a landmark year for Siebel CRM software. Exactly ten years ago, Oracle Corporation acquired the then already successful Siebel Systems company. Fast forward: a brand new generation of Siebel technology will be released in the first half of this year...
HEAT Software, a leader in Cloud Service Management and Unified Endpoint Management (UEM) software solutions, today announced the launch of HEAT MSP Cloud, a powerful service management solution designed for MSPs serving the mid-market. The HEAT MSP Program now...
DevOps has changed the way IT looks at agile. Now there are lessons from the shift that IT can share with the rest of the enterprise. We live in an Agile world. Business cycles are faster and market demands more critical. Into this world, DevOps have appeared to...
This Microsoft Industry Masterclass will provide you with a comprehensive overview and expert advice on all you need to know about Microsoft licensing in the Cloud, including: Building the future in your own bubble. The implications and benefits of Microsoft licensing...
How do you know it’s time to replace your ITSM solution? Unfortunately, there is no pop-up that appears within the application, warning you, “REPLACE ME.” Moreover, there is no single rule that can tell you the time has come. Rather, there are multiple factors that...
For those that might have been living under a rock for the last fortnight, Volkswagen have been found guilty (and have admitted their guilt) in regards to installing software
One of the biggest challenges SAM practitioners face is change.
To many of us in the IT industry, process is a “dirty word”, a necessary evil. The word conjures up images of mindless IT bureaucrats more focused on forms than on getting things done.
It sure is a database world! That’s safe to say in times of Big Data hype and hope, while data-driven cloud solutions are starting to emerge
80% of software policies fail to include mobile applications despite the fact that 67% of organisations are using apps for business purposes
We’ve all heard the question before: “Should we invest in an IT Service Management Tool?”
Enterprise mobility is here & needs your attention now
Device manufacturers that fail to protect the software intellectual property embedded in their offerings stand to lose out as the internet of things (IoT) trend gathers momentum.
Welcome to the latest edition of our SAMPanel, the monthly SAMChannel feature where we pose a question to some of the leading figures within the Software Asset Management sector.
Although by no means commonplace, in some cases where contractually permitted, enterprises can suspend the use of some SAP licenses by ‘parking’ them and deferring the corresponding annual maintenance fees.
Hardware manufacturers will increasingly have little choice, but to transform their products into Internet-connected, software driven intelligent devices – in the face of the rapidly expanding Internet of Things trend.
Microsoft had to absorb a $7.5 billion loss because its plan to buy Nokia and then grab a bigger share of mobile devices mostly failed.
While the upcoming release of Microsoft® Windows 10 (scheduled for July 29th, 2015) comes with many new and exciting features, one of the most significant changes is in how the software is being sold.
Oracle, which was late to cloud, nonetheless has arrived in time for mission-critical apps to make the cloud leap, according to the company’s new top cloud exec Shawn Price.
IBM has been systematically reducing its dependence on hardware business and increasing its focus on cloud computing services.
One of the ways Microsoft grew itself into a $87 billion company is by making people pay to use Windows on each device they used.
There’s a litany of platforms and applications out there under the great “cloud” umbrella. Storage, one part of the broad category, epitomizes this trait…
If you are new to Software Asset Management (SAM) or need to understand basic concepts and the structure of a solid program, this is the place to start.
Database leader Oracle Corp. is the world’s second largest software company in the multi-billion dollar software development market with revenues
The UK Oracle User Group (UKOUG), which represents over 1,050 organisations that are all customers of Oracle, has fired back at suggestions that the vendor’s approach to licensing and auditing has resulted in customer relationships
Virtualization has widely been seen as one of the most cost-saving server technologies to emerge in the last decade. The flexibility virtual machines allow to start up whole servers as and when they are needed
Software, per se, may not have been around for a great many decades, but the blunders that have occurred since the first algorithm made its first calculation have been spectacular!
I recently had the opportunity to put this question to in-house counsel from several major public Canadian and U.S. cloud vendors in connection with a speech
As fantastic as avoiding vendors fines and clearing audits are, the best way to tackle software asset management is to take control of your software licensing to allow negotiated discounts and match licences to needs.
BYOD (bring your own device) is the latest challenge in the already challenging world of software and licence management.
Microsoft reported revenues that beat estimates for Q1 of fiscal 2015, boosted by strong growth in cloud and mobility. But its solid-looking numbers belied ongoing softness in its traditional core markets.
IBM and Microsoft have pledged to make their technologies interoperable in the cloud for the sake of their users despite the tech giants being fierce rivals in the market for cloud computing services
SAP does “service pack” updates rather than point releases of its Hana in-memory platform. But make no mistake: Hana Service Pack 9, detailed at this week’s TechEd event in Las Vegas, is a major upgrade.
Microsoft debuted a new volume licensing agreement earlier this year, touting it as a simplified — and much shorter — version of the software giant’s existing agreements.
Oracle Enterprise Metadata Management 12c aims to help organisations meet data governance and compliance issues whether information is stored on premises or in the cloud.
Software is essential to just about every business today but managing it can be a nightmare: making sure that you are paying for every copy in use, and that you are not paying for more than you need.
SaaS superpower Salesforce has revealed the details of its cloudy collaboration with Microsoft, and the main detail is that the fruits of the relationship won’t be delivered until deep into 2015.
Cormac Watters, the suprise outsider choice for SAP’s managing director Tim Noble’s replacement, has been welcomed by grassroots SAP users
“As long as software exists, it will need to be tested” – whilst this sentiment is true, software is evolving rapidly in an increasingly digital landscape
Software licensing and software compliance is a complicated business. For the end user this complication can result in financial penalties
There are a number of challenges clients face when striving for software compliance. The journey is a long and arduous one, but the end result is …
Digital business is blurring the lines between the digital and the physical worlds, disrupting all industries and redefining the role of IT.
The Energy Department is poorly managing its computer software licenses, and unnecessarily spending more than it needs to, an internal review found.
Many organisations see software inventory management as a basic component of an effective licence position, which is true, but this is only scratches
Each of the concrete and steel wharfs at the Port of Rotterdam, Europe’s busiest shipping hub, hosts the loading and unloading of billions of dollars in goods over its useful life.
A software audit is a daunting situation for any organization – one that creates demands and stress on IT staff and threatens costly penalties for noncompliance with licensing agreements.
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