Veritas Technologies, the leader in information management, today announced at AWS re:Invent new capabilities for InfoScale and NetBackup designed to optimise enterprise application migration and simplify data protection deployment within Amazon Web Services (AWS)...
Over the past 3 years, Rachel has been working specifically within the digital marketing space and has worked with some of the country’s top brands. Drawing on her knowledge and experience, Rachel has developed a genuine understanding of how content can engage and compel an audience.
Having learnt some invaluable skills within the marketing industry, Rachel is often called upon for her skills and knowledge of WordPress, HTML, email marketing software and social media tools.
Coping With Software Licensing Challenges in the Cloud
A majority of independent software vendors were dealing with an escalating assortment of organizational issues monitoring and monetizing their software capabilities, according to a survey of ISV executives, which Vanson Bourne conducted last year on behalf of Gemalto....
Microsoft Joins the Linux Foundation and Blows Everyone’s Mind
Microsoft, the monolithic force in the land of software licensing and exclusivity, has joined the Linux Foundation. Yes, you read that correctly and no, this isn’t a joke. At the company’s Connect conference today in New York, the house that Gates built revealed that...
SailPoint Names Kevin Hansel Chief Information Officer
SailPoint, the undisputed leader in identity governance, today appointed Kevin Hansel to chief information officer (CIO) of the fast-growing company. In that role, Hansel will oversee the company’s IT organisation and have responsibility for driving IT strategy and...
Rimini Street Increases Revenue in Europe by 67% and Expands European Operations
Rimini Street, Inc., the leading global provider of independent enterprise software support services for SAP SE’s Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database,...
Are You an IT Super Hero?
If you’re working in IT, you might feel that the business assumes you’re already a super hero. You’re asked to keep complex systems running 24×7, protect your valuable hardware and data safe from malicious attacks, keep end users happy and, at the same time, reduce...
Practical Software Audit Defence: PT 1
Software Audits have been a challenge for organizations for years – whether from software publishers themselves, through their auditing partners such as Deloitte and KPMG, or the number of industry watchdogs around the world such as the Business Software Alliance...
7 Electronic Recycling Resources for Keeping Hardware Out of Landfills
Only 12.5 percent of e-waste is recycled— let’s change that. The world’s largest IT hardware manufacturers all have recycling programs. You just need to know where to look. All of these programs strive for the same goal: Safely recycle or dispose of IT hardware and...
What’s Preventing Greater ITAM Adoption?
I’ve written about ITAM adoption before and I’m sure I’ll continue to do so for many years to come. That, for many companies, IT asset management (ITAM) – including software asset management (SAM) – has long been on the enterprise-IT to-do-list, but for many reasons...
25th-26th September – Berlin
SAMS Europe 2017
The annual industry show SAMS Europe 2017 is a combination of inspirational expert keynotes and well-moderated, interactive world café sessions, private discussion rounds and networking sessions. Join in the conversations over 2 days of knowledge exchange to gain a...
Software License Market Examined in New Reports
According to the Global Software License Management Market 2016-2020 report by ReportsWeb, the global software license management market is expected to grow at a compound annual growth rate (CAGR) of 8.8% through 2020. This comprehensive report explores the software...
3 Advantages of a Codeless ITSM Solution for Higher Education IT Departments
For IT organizations, the programming effort required to customize software solutions to meet the unique needs of the organization can hamper agility while requiring a generous budget. In contrast, a codeless solution, which allows you to configure your IT solution...
SMB Guide to Managing Microsoft
Microsoft licensing represents a complicated challenge for any organization. There are so many different technologies, license models and environments to manage and optimize. Add to that the very real threat of an audit or review, and you’ve got yourself a bit of a...
3 Lessons the NBA Teaches Us about the Failed Promise of ITOM Mega-Suites
It’s been a pleasure watching the Golden State Warriors extend upon one of the greatest records in team sports. Their 73 regular season wins eclipsed the 1995-96 Chicago Bulls by one game, and they are the odds on favorite to repeat as NBA champions. What can we learn...
4 of the Most Frustrating Private Cloud Challenges and How to Solve Them
Cloud adoption is now the norm as nearly 9 out of 10 companies prefer cloud solutions, but many IT professionals are still asking, “Which cloud computing environment is best for my organization?” Interestingly enough, many organizations are using the “cloud” now and...
VMware Licensing Basics – Understanding the VPP, EPP, and ELA Agreements
VMware’s menu of license agreements is relatively straightforward. Below is a brief overview of VMware’s 3 key license agreements, starting from the bottom with little customer spend/seats, and ending with the complex, enterprise-caliber agreement. Volume Purchasing...
Get the Most From Your Hybrid Cloud
Gartner predicted 75 percent of large enterprises would have hybrid cloud deployments by the end of 2015. And while we still don't know if this prediction panned out, spending on hybrid clouds is growing at a compound annual rate of 27 percent, on pace to reach $85...
Why your SAM Program Needs a PR Makeover …and how to do it
If there’s one thing that history in the world of Information Technology has taught us, it’s that the best ideas aren’t necessarily the most successful ones. The difference between the success and failure of many new products brought to market is often great...
What Goes Into Creating Hardware Asset Inventory Metrics?
For the sake of this discussion, I'm going to refer to the Wikipedia definition of a performance metric. Performance metrics measure an organization's activities and performance. It should support a range of stakeholder needs from customers, shareholders to employees....
Putting Your Best Face Forward: Why the Service Desk Must Market IT to the Business
If your service desk doesn’t prioritize marketing IT to the business, you could be missing out on a key opportunity to help move the business forward and meet the needs of customers. The following Q&A is an excerpt from an interview between ServiceDesk360 and...
Oracle Enterprise Licensing – The Expansion Clause
A proper understanding of the Expansion Clause constitutes the foundation of controlling costs and being compliant with the terms of your Oracle Enterprise License Agreement (ELA). The Expansion Clause provides organizations with all details regarding the additional...
What the FBI v. Apple Case Taught Us About Cloud Security
Unless you’ve been under a rock for the past couple of weeks, by now you’ve probably heard that the FBI demanded (against common sense) that Apple allow a backdoor into every iPhone in the world for criminal investigations. The FBI got themselves into hot water by...
Preparing Your Information Structure for Bimodal IT
As we’ve covered in our previous blogs in this series, Gartner is forecasting that by next year, 75 percent of all businesses will have adopted this process. Bimodal IT keeps two styles of production in place, working together in harmony towards your business goals:...
Cloud Assets are still Assets that need to be Managed
I wanted to share a few thoughts that are top of mind for me this week. The idea that moving IT capabilities to Cloud means less responsibility for managing those assets (virtualized or not). So, here are my thoughts on this: Once you move an IT capability to the...
The SAP Indirect Usage Time Bomb
Why third-party applications accessing SAP data could cost you dearly Are you using software that can query or write to an SAP database? For example, does your CRM access data in your ERP solution? Are you aware that you could be liable for something called “Indirect...
10 Oracle Negotiation Myths – Part 1
Myth – “A widely held but false belief or idea.” In the Oracle eco-system a number of myths and misconceptions have grown up around purchasing from Oracle. These are myths I’ve heard from talking to customers regularly. Perhaps you also know a few you can share. Here...
eSign with Adobe Document Cloud – Accelerating the Business Cycle
Does acquiring a signature from your partner or client inhibit your business process? Electronic signatures are useful for many tasks but sometimes handwritten signatures are the need of the hour in case of highly regulated areas and jurisdictions that are not...
Why a Good Asset Management Process Leads to a Stronger Security
Approximately 90% of people leave organisations with secure log-ins to portals that are never closed down. That's a scary figure when you really stop to think about it, and is one of many potential security risks not properly accounted for and the consequence of...
1E Support for Microsoft Rapid-Release Cycle
1E is committed to providing customers with high quality products ready for use in their diverse production environments. This includes support for the Microsoft rapid-release cycle (“software as-a-service”) for Windows 10 and System Center Configuration Manager...
IAITAM Warns U.S. Corporations, Gov’t Agencies: Don’t Be The Next San Bernardino County, Get Your Employee Mobile Devices Under Control Now
Thousands of US corporations, national government agencies and state, local and city government units have the same kind of "sloppy and dangerous" approach to mobile device management (MDM) that has led to the current impasse between Apple and the FBI over accessing...
Do You Visibly Know Where Your Assets Are?
Wouldn’t it be great to not only know where everything is, but to know how to best allocate those resources, cutting out unnecessary spending? Wouldn’t it also be nice to put in a request for a new laptop and have an automated process that easily allows you to get...
Your Guide to Surviving a Software Licensing Audit
It’s more common than ever to have a vendor request a software licensing audit, even for small businesses. Are you prepared to handle this? An audit can be very stressful, not to mention extremely time consuming and possibly quite expensive. The best way to survive is...
Incentivizing Through Price Hikes
Microsoft's Pricing Policy is Speeding Up Cloud Adoption & Changing the Nature of SAM Snow Software’s Managing Consultant, Michael Gray, explores the recent changes in pricing adopted by Microsoft to encourage users to move to cloud technologies and what it...
Microsoft Licensing and Software Assurance – When Do You Need It
I am a strong advocate of only paying for what you need when it comes to software licensing (and maintenance). However; when considering whether to drop Software Assurance (SA) from your Microsoft licensing (or not buy it in the first place) it is important to make...
Licensing is Getting Cloudy at Autodesk. Can you Guess Why?
When Microsoft launched Office 365 in 2011, the use of software in the cloud was previously focused on likes of Google and Salesforce. Since that time, other large vendors, notably Adobe, had started to experiment with the cloud licensing model, but had not yet fully...
5 Steps to IT Asset Management Success
Why do so many IT asset management (ITAM) programs fail? The short answer is simple: human error! It may be more useful to ask why ITAM programs succeed. The answer: 20 percent technology, 80 percent effective policy and process, which boils down to communications,...
Microsoft Defends New Windows Server Licensing
Will Microsoft's new licensing changes create problems for its customers? Not according to Microsoft. After Texas law firm Scott & Scott issued its analysis of the changes to Windows Server licensing, Microsoft responded by addressing each of Scott & Scott's...
Understanding the Full Costs of a Vendor Software Audit
An interesting article in a recent edition of PC World outlined the true costs of a software vendor audit. In this particular case Oracle was taking on Mars, the confectionery company, and focusing on their use of VMware virtualization software. Documentation,...
Software License Audits: Are You a Likely Target?
Confusion and concern regarding software license audits rank high among the uncertainties experienced by larger organizations and multinationals. Concern is a valid state of mind as audits are a legal right your organization agreed to when buying a license, and the...
Software-as-a-Service Driving ISV Sector Growth
The annual survey of the top 500 Independent Software Vendors (ISVs) in Europe shows some major changes due to substantial growth in some areas, consolidation and changing market conditions. After a slow rise of 5% in the previous year, it looks like ISV fortunes have...
12th-13th September – London
Gartner IT Financial, Procurement & Asset Management Summit
This summit focuses on providing practical, actionable advice to help ITAM, procurement, financial management and vendor management professionals to lead the change required to deliver innovation, cost optimization and collaboration in their organizations. WHEN:...
Microsoft SAM Tactics Leave Customers ‘Numb’, Claims Software Body
Software asset management (SAM) engagements conducted by Microsoft via its partners are “sales-driven” and “make customers numb to their real licensing requirements”.
Growing Confidently with Software Asset Management
Software asset management, also commonly referred to as SAM, is a process that relates to every organization across the U.S., regardless of its employee size or revenue.
What Does Your IT Help Desk Need to Know About the Marketing Funnel?
At Samanage we are big believers that IT is more than just the technical gatekeeper. They are involved in far more than they realize and the organization realizes, especially from a marketing standpoint. What the IT help desk may forget is that they are an...
Oracle ULA Negotiation – 6 Key Contract Terms
A typical Unlimited Licence Agreement or more popularly ULA between Oracle and the enterprise customer must cover all important contract issues like the customer name
Autodesk Details Next Phase of Subscription Transition
Autodesk, Inc. (NASDAQ: ADSK) announced that after July 31, 2016, new commercial licenses of most Autodesk Design & Creation Suites and individual products will be available by subscription only.
Review: SAM Process Maturity Assessment
The SAM Process Maturity Assessment is conducted as an online survey, offered by SAM Charter. The product of the assessment is a comprehensive report with Best Practice recommendations.
Applying Tactics From The Art of War to Contract Negotiation with Software Vendors
Since it is summer and everyone has a reading list for those lazy days by the beach, lake or pool, I’ve been reviewing those books on my shelves that I’ve never quite gotten to read and those that I’ve read many times over.
When Is A Cloud, Not A Cloud?
Starting up a cloud computing deployment is a case of just choosing a cloud and switching it on, right? Kind of, yes. Cloud ‘instances’ can be ‘spun up’ inside 60 seconds
Guidelines for Managing Software Audits
Software audit is usually carried out by large scale companies. When customers pay for software, it is their right to ask questions and get satisfactory response.
UK government signs three-year licensing deal with Oracle
Oracle has signed a deal with the UK government to deliver products and services to the public sector for the next three years with the aim of saving taxpayers’ money.
Industry is shifting, says SoftwareOne as it sells stake
Software licensing giant SoftwareONE is gearing up for a cloud and services push after taking on growth capital from global investment firm KKR.
Virtualization companies get high praise in enterprise survey
In a recent survey that had enterprises rank software vendors, virtualization companies Citrix and VMware came away with high marks while Oracle struggled in every category.
How Microsoft Reworked Its Activation Rules to Block Windows 10 Pirates
For more than a decade, Microsoft has lost money because of the way its activation program worked in Windows. ‘Activation cracks’ for Windows XP, Windows Vista, Windows 7, and Windows 8
Free SAM Resources
So if you haven’t figured it out already, I like to help people. Which works out really well because EasySAM as a whole like to help people too.
Mythbusters from Software Asset Management
In this blog, I take a look at observations that I have encountered over the last 2-3 years about Software Asset Management (SAM); ten bubbles that need bursting!
Version 2 of the SAM Charter Process e-kit – Launch Date Confirmed
SAM Charter is delighted to announce that Version 2 of the SAM Charter Process e-kit has a launch date: Fri 28th Aug 2015
Oracle blasted for ‘blood-boiling’ new licensing clause
Oracle has been accused of holding customers to ransom with a “blood-boiling” new clause contained in its licence agreement.
Why we need continual improvement in SAM – Part I
The path towards Software Asset Management (SAM) often starts with the panicked reaction to a software vendor audit.
10 Tips to Taking the Sting—and Penalties—Out of a Software License Audit
IRS and state/federal regulatory audits aren’t the only background checks about which enterprises need to worry.
Tackling compliance issues in software as a service
Recent research shows that 75% of organisations are using software-as-a-service (SaaS) applications.
IoT: Creating new software vendors and need for licensing solutions
The internet of things is creating new software vendors – and a need for licensing and entitlement management solutions, Gartner says.
The Very Basics of Software Licensing
All software products require a license that defines how a particular piece of software is allowed to be used. Vendors use different models to license their software with explicit terms and conditions governing the specifics.
CIOs Worried Cloud Computing and Shadow IT Creating Security Risks
The vast majority of CIOs are worried that cloud computing is reducing their organisation’s control over IT and creating long-term security risks.
André Rangel on – How can the Talent Shortage in the SAM Sector be Addressed? #SAMPanel
This is a very interesting question. I would like briefly to address the issue from another perspective, intrinsically linked to it, without which we can not find the basis to explain and justify any theory on the subject.
Peter Beruk on – How can the Talent Shortage in the SAM Sector be Addressed? #SAMPanel
It is no wonder there is a talent shortage in the SAM sector given all of the demands SAM managers endure on a daily basis.
Chuck Fried on – How can the Talent Shortage in the SAM Sector be Addressed? #SAMPanel
As a businessman, and business owner for many years, the topic of talent shortage is near and dear to my heart. One of the divisions within TxMQ
Oracle is back to using aggressive tactics again to sell cloud
Oracle is using the so-called nuclear option to sell its cloud products, even for businesses that don’t need them or want them.
13th August 2015 – Webinar
Take the smart, fast route to Windows 10
Windows 10 will soon be available, and this is just the right time to start planning the migration. Are you prepared for the complexity and overall management challenges for a true “zero-touch” migration?
Microsoft moves its tanks closer to the front in the service management wars
We’ve been predicting the field service management wars at diginomica for some time now.
Microsoft releases new license terms for Windows 10: Biggest surprise? No gotchas
Two weeks ahead of the global launch of Windows 10, Microsoft has finalized the terms of its license agreements for the new operating system
Canonical and Free Software Foundation come to open-source licensing terms
Canonical, Ubuntu Linux’s parent company, has often rubbed other free software groups the wrong way when it came to open-source licenses.
Government Microsoft Licensing Agreement extended
The successful all-of-government Microsoft Licensing Agreement has been extended for another three years, says Government Chief Technology Office
Software Vendor Audits: Keeping a Low profile
Now we are all constantly reminded of the increasing chance of being audited by at least one software vendor each year (68% by Gartner’s estimates).
15th July 2015 – Webinar
Automating Removal of Unused Adobe and Microsoft Software
Whether preparing for audit or supporting business change, accurate visibility into your software estate takes the guesswork out of Software Asset Management
Aussie cloud channel chockers as Microsoft distie joins the fray
The cloud distribution channel has swiftly become a crowded arena, with cloud licensing experts Rhipe – formerly NewLease – joining the fray.
Gartner: Global IT spend to plummet in 2015
Worldwide IT spending is set to hit $3.5tn (£2.2tn) in 2015, down 5.5 per cent from last year, according to analyst Gartner.
Is ITIL fit for purpose for DevOps?
I’ve been doing a lot of thinking about ITIL and whether or not it is fit for purpose for DevOps. The logic I keep hearing goes like this – you shouldn’t confuse the ITIL approach with the implementation
What’s Wrong With Software Licensing Models?
Red Hat aims to further disrupt the traditional software space, this time attacking traditional licensing models. At the company’s recent Summit in Boston
ITIL vs. DevOps: Different Viewpoints
The discussion on ITIL vs. DevOps is a common one. There are many different views on the subject: some argue that ITIL and DevOps have different mindsets; some that they they are compatible
More staff shopping their bosses on unlicensed software
The number of staff blowing the whistle on employers using unlicensed software is on the up, according to the BSA.
How to turn application spaghetti into tasty IT services
The promise of IT service management is to deliver services that make sense to their business users. To do that, though, IT departments must be able to untangle their own internal resources.
What will be the impact of Cloud migration on SAM? | #SAMPanel
This month’s SAMPanel debate, SAMChannel opted to go with one of the most talked about topics of the year so far, the Cloud. Focussing in particular on Cloud migration and the impact it will have on Software Asset Management, we are very pleased to include views from...
Sherry Irwin on ‘What will be the impact of Cloud migration on SAM?’ | #SAMPanel
As part of this month’s SAMPanel debate Sherry Irwin, a President and Principal Consultant with Technology Asset Management (TAM) gave her view on the question, ‘What will be the impact of Cloud migration on SAM?’
Microsoft says it’s fixing software licensing, customers wonder when
So it’s nice that Microsoft’s CIO is promising simpler, shorter licensing pacts, but customers wonder when the promises will become reality.
You can lie to me (but should not lie to yourself)
Software compliance audits conducted by the major global suppliers are already a reality in the world and a few years ago, they came strongly to the brazilian market.
Virtualisation brings licensing complexities
Software licensing can create a significant challenge for IT managers looking to leverage the best of virtualisation without violating software agreements.
Adobe Stock simplifies licensing and working with images
With the 2015 release of Creative Cloud, a new app has debuted to help simplify licensing and working with stock images. Adobe Stock is a new standalone service that integrates with Creative Cloud
Adobe Earnings Preview: Cloud Growth In Focus Yet Again
Adobe is set to announce its fiscal Q2 2015 earnings on June 16th. (Fiscal year ends with November.) While the company delivered $1.109 billion in revenues in Q1, which was at the high-end of its targeted range of $1.05 billion to $1.10 billion, its non-GAAP earnings per share of $0.44 exceeded its guidance.
Oracle Sales Erode as Startups Embrace Souped-Up Free Software
Dan Wagner, the chief executive officer of U.K.-based mobile payments company Powa Technologies Ltd., poses a challenge for database giant Oracle Corp.
André Rangel on “Looking ahead, what are your predictions for the SAM market?”
As part of the May SAMPanel debate, we are very happy to welcome to the SAMPanel André Rangel, Partner of Hands On Consulting, who we asked, “Looking ahead, what are your predictions for the SAM market?”
Rival hits out at ‘puzzling’ and ‘complicated’ Oracle licensing models
Korean enterprise IT software firm TmaxSoft has criticised Oracle for “puzzling licensing models” and has welcomed the way some customers “are recognising its inability to provide clear licensing and easy-to-manage services.”
Town suffers $1.3M byte for software billing ‘bug’
Years of unpaid software licensing fees have rung up a big bill for the town.
Bytes SAM Summit 2015
Our annual Software Asset Management Summit is the premier destination for IT finance, IT procurement, IT asset management and IT vendor management professionals.
Is The Cloud Going To Make ELAs Obsolete?
Every time an organization runs into unexpected costs from an enterprise licensing agreement, a new potential cloud computing customer is born.
The Internet of Things has some interesting implications for Software Asset Managers (part 1)
The phrase, “the Internet of Things”, is believed to have been coined by a brand manager at Proctor and Gamble. Kevin Ashton, in a 1999 presentation
Only you can change your software pricing experience
In IDC’s 2015 CXIT Survey, 809 respondents were asked to rate the major tasks, reasons, or interactions through which customers engage with vendors.
The end of the UsedSoft case and its implications for “used” software licences
One of the most important copyright cases of recent years has come to a quiet end. The dispute between Oracle and UsedSoft, which opened the way for the rather new market of “used” software licences with the European Court of Justice’s (“ECJ”) landmark decision in...
Microsoft Implores Enterprises to Help it test Optional Windows 7 Updates
Microsoft wants enterprise IT administrators to play guinea pig by deploying a lot more fixes to Windows 7 and Server 2012 R2, another step in getting customers to help test patches before rolling them out everyone.