A BetterITAM reader had a question as a result of a previous article, “Why setting the goal of your ITAM implementation is so crucial”. The reader asked if an organization has SCCM in place, do they also need an ITAM program.
First, let’s make sure we understand the meaning of both acronyms. ITAM is an abbreviation for Information Technology Asset Management. ITAM is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. SCCM stands for System Center Configuration Manager, which some people call CM, SC or Config Manager. For this article, I’ll use SCCM – the acronym used by the reader.
SCCM is a systems-management software product developed by Microsoft for managing large groups of computers running Windows, Mac OS X, Linux or UNIX. It also manages various mobile operating systems such as Windows Phone, Symbian, iOS, and Android. Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory.