On Thursday this week, I delivered a presentation at Service Manager Dag in Utrecht.  My aim was to convince the service managers in attendance that cyber security isn’t someone else’s problem, so we looked at:

• The current threat landscape
• What does it mean for ITSM?
• What RESILIA is, and how it can help

To help convince my audience that security is now everybody’s business, I shared some statistics:

• 73% of large organizations suffered from infection by viruses or malicious software in the past year
  (BIS, 2014 Information Security Breaches Survey)
• 37.3 million users experience phishing
  attacks in 2013
  (Kapersky Lab)
• 50% of users open emails and click on phishing
  links with the first hour
  (Verizon 2015 data breach investigations report)
• It takes just 82 seconds for the first bite to be taken of a phishing campaign       (Verizon 2015 data breach investigations report)

SOURCE: linkedin.com