The 3’rd edition of the ISO ITAM standard; ISO/IEC 19770-1: 2017 (formerly the ISO SAM standard) comes with significant updates and changes. These requires the readers and professionals and organisations seeking to understand these changes and the benefits from it, to really dive deep into the material and understand the why’s rather than the how’s in the first place.

We covered some of these differences in an article in Computerweekly a couple of months back and in this we tried to go through some of the major differences between the former standard and why the new approach towards asset control has some clear advantages.

Now there’s a FAQ available prepared by David Bicket, a co‐editor of the revised ISO ITAM standard. This is based on questions received personally or raised in on‐line discussions with David Bicket. The FAQ brings valuable information on various topics and David Bicket has mentioned that it will be updated and extended from time to time.