Wherever you turn, you will hear the word Integration in some way or the other, and when you start to think a bit more about it, you discover, that Service Integration is a major part of our daily workings – everywhere you look. This is towards the business, the customers and vendors – in both commercial dealings, in the technology of our infrastructure and applications – and in our processes and tools.

The 2017 IT Service Management conference will take a deeper look at Service Integration and take a 360 degree look at what Service Integration is, and what it means for our business as IT Service Management professionals – both now and in the future.