How to accurately measure the savings and IT Value of an IT Asset Management program is among the most common challenges reported by ITAM professionals. Implicitly, anyone who has seen a mature organization that has control of its assets and knows how to optimize them gets favourable return on their efforts and investments. However, this does not allow for a strategic and systematic approach to measuring it. Although there is no “one size fits all” solution, the below framework should allow for IT departments to not only start recording savings, but also to augment or defend the existence of IT Asset Management programs.
Here is perhaps the hardest part of attributing benefits and savings to an ITAM program because one needs to have unilateral agreement from not only the IT department but also from Finance and in some circumstances the supply chain department. Collaboration and coordination when dollars are being assigned for savings are a notorious “hornets’ nest” politically; however, below are some methods that will help you overcome these challenges.