Microsoft moves its tanks closer to the front in the service management wars

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by | July 22, 2015


We’ve been predicting the field service management wars at diginomica for some time now.  Last year Oracle fired off an opening salvo with the acquisition of TOA Technologies.

Yesterday Microsoft moved its tanks closer to the front with the purchase of FieldOne, a 53-strong New Jersey-headquartered provider of cloud-based field service applications.

FieldOne’s Sky platform provides field-service workers with work order management, automated scheduling, asset contract, inventory and procurement management, workflow capabilities and mobile collaboration.

FieldOne’s offerings will be added to the Microsoft Dynamics CRM business, explained Bob Stutz, corporate vice president at Microsoft Dynamics CRM, in a blog post:

SOURCE: diginomica.com

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