With mobile devices rapidly becoming the tools of choice for enterprise work, IBM wants to help IT departments make sure they can serve all users.
Developing and delivering software to laptops and desktops is only part of the battle these days. IBM has signaled that mobile is a big part of its enterprise future through the partnership it announced with Apple in July. No new products from that deal have surfaced yet, but on Tuesday, in a separate development, IBM added to its Mobility Services portfolio.
One new service helps IT departments gauge how applications on mobile devices are working, while the other offers a way to deliver them virtually. Both are available now and work on any major mobile OS, said Linda Lyding, director of portfolio strategy and development.
IBM Mobile Infrastructure Analytics Services can show how well mobile applications are performing, both in terms of speed and the user experience. It’s designed to help CIOs make decisions about enterprise IT infrastructure and work with software development teams to make sure users are getting what they need out of each application. It’s packaged as SaaS (software as a service).