Oracle has come in last in every category of a survey conducted by Flexera Software and IDC focused on uncovering what the enterprise thinks about software vendors.
In contrast Citrix, VMware, HP and EMC were all given the thumbs up from end users who participated in the survey.
The research – titled the Customer Choice Awards – asked representatives from 147 businesses to rate 12 of the largest vendors in a number of categories, such as if the vendor is easy to work with, and if products are easy to use.
The dozen vendors being scrutinized were Adobe, CA, Citrix, EMC, HP, IBM, Microsoft, Oracle, SAP, Salesforce.com, Symantec and VMWare – with Citrix prevailing in three of eight categories.
Speaking to Channelnomics sister title, CRN UK, Vincent Smyth, SVP of sales at Flexera Software, said: “Citrix have looked at what it is their customers actually need from working with a vendor, such as providing clear license types, clear license models and, in some cases, the tools to help customers actually manage those licenses as well.