Historically, many SAM projects have failed to deliver value, in large part because the tooling does not stand-alone. Also there are very few, if any, touch points into the stakeholders of solving, administering and extracting the value from a SAM program. But the tool story is only one part of achieving SAM success. Everyone in technology will agree, when pressed, it is always a story of people, process and technology.
At the tool level, the SAM processes are dependent on additional products to get the job done: discovery tools, normalization, procurement information, contracts repositories and barcode systems to name a few.
This requires sharing and integration. Like many challenges in the use of technology, SAM suffers from the silos that are so common in organizations.