A recent court decision shows that software vendors can face legal challenges when undertaking software audits. Challenges may form part of a customer’s strategy for handling a request to audit or undertake some other software asset management exercise.
Vendors such as Microsoft, SAP and Oracle frequently undertake software audits that are problematic for CIOs. Wigley + Company
Although vendors have a legitimate interest in checking that customers are not using more licences than they have paid for, many CIOs feel that they are the victim of unduly complicated licensing models and audits that don’t take into account a more holistic approach to the customer’s licensing position. They feel that the vendor’s audit operation is just another profit centre.