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Recent research shows that 75% of organisations are using software-as-a-service (SaaS) applications.

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Software as a Service (SaaS) products use a subscription model that typically requires a one to three year commitment. Customers are invoiced, usually on a monthly basis

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Cloud based help desk software lets you automate the management of your IT support, customer support, and IT assets.

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Software as a service (SaaS) is nothing new. But what is new is the number of major professional software vendors that are going down this path.

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My ZDNet colleagues Ed Bott and David Gewirtz are both fed up with Microsoft over software licensing issues, albeit for different reasons.

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I’ve talked to several companies over the past few weeks who believe that their software license management problems will disappear with the move…

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