The University of San Francisco turned to asset management to generate reports with detailed asset data, giving it a clearer picture of needs moving forward.
Managing assets is a growing challenge for IT departments. Not only must organizations track computers, storage devices and other equipment, there’s a need to manage BYOD and other initiatives that frequently extend the reach of IT beyond the traditional four walls of the enterprise.
At the University of San Francisco (USF), asset management has posed more than a few challenges over the years. “It’s an area in which we have been particularly weak,” admits Jim Uomini, service level management for information technology services at the private school, which boasts 6,400 students and is ranked among the top universities in the United States.
“In the past, we spent a lot of time putting out fires and reacting to messes,” he recalls. “We had all sorts of discrepancies and holes in information. We knew we needed to make some sort of change.”