All too often we see managed services that are just PAAS (platform-as-a-service) where the customer effectively leases a hosted tool (and even worse, they are sold on the contents of the future roadmap rather than current capabilities).

If your requirement is to simply outsource the management of a technology then this can work, however you must be clear that you understand the deliverables and that you have had a proof of concept demonstrating what you will actually get, followed by a statement of works or contract that puts this down in black and white.

If we take ‘generating an effective licence position’ (ELP) as a normal (and probably now expected!) output of a licence management service, one way that an MSP (Managed Service Provider) can help you is by providing an ‘on-boarding’ service.

SOURCE: licensing-hub.com